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Caring Support for Pets of Every Species and Stage

Whether furry, feathered, or scaled, each companion receives thoughtful, individualized care — especially seniors and those with special needs.

About Paw & Order

I’m Rachel Locklear, owner of Paw & Order LLC. I provide calm, dependable care for pets of every kind — dogs, cats, birds, reptiles, rabbits, insects, and small farm animals — tailored to each pet’s routine and comfort level so they feel safe and understood. I’m licensed, bonded, and insured for your peace of mind.

• Get To Know Me

Before You Book

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About Paw & Order: Personalized Care for Every Pet

Hi! I’m Rachel Locklear, owner of Paw & Order LLC — a wife, mom of two wonderful daughters, and a lifelong animal lover. Growing up in a military family taught me adaptability, patience, and responsibility. Years of homeschooling both of my girls taught me how to connect with all kinds of personalities — whether they walk, hop, slither, or crawl.Through the years, I’ve cared for dogs, cats, rabbits, reptiles, small farm animals, and even insects — each one fascinating in its own way. I’ve also volunteered with local rescues, helping care for and socialize animals that need extra patience and understanding. Every species has its own way of expressing trust, and I love taking the time to understand those differences so each pet feels calm, comfortable, and safe.That connection grew into Paw & Order LLC — a service built on compassionate, dependable care for pets of all kinds. Whether it’s a shy cat, a senior dog, or a small flock of backyard chickens, I tailor every visit to your pet’s needs and routine so they always feel secure and understood.I’m licensed, bonded, and insured, and I approach every visit with care, respect, and consistency. My goal is simple: to make your pets feel loved, your home well cared for, and your mind completely at peace.

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Simple Pricing & Scheduling

Pricing

Time Tracking:
Visits begin when I arrive and end as I’m getting back into my car — please book a length that fits your pet’s individual needs.Complimentary Meet & Greet
All new clients receive a free meet and greet before their first booking. This quick, required visit gives us a chance to meet in person, go over your pet’s routine, and ensure everyone feels comfortable before services begin. It also allows me to confirm access details, review care instructions, and answer any questions — so your first visit runs smoothly and stress-free.Drop-In Visits / Walks
• 15 Minutes – $15
Perfect for non-social cats, small animals, or quick potty breaks.
• 30 Minutes – $25
Great for a short walk, feeding, litter or yard clean-up, and a few minutes of attention.
• 45 Minutes – $35
Ideal for pets who enjoy playtime, snuggles, or a longer stroll.
• 60 Minutes – $40
Best for multi-pet households or pets who need extra care, exercise, or structure.One-Hour Trail Hike – $60 (1 dog) / $100 (2 dogs, max 2)
A fun, structured outdoor adventure that includes pickup and drop-off, plus a full hour of on-leash hiking on a local trail. Your pup will also enjoy frequent water breaks and an after hike snack.
Transportation time is not included in the hiking hour.
*Hikes continue in light rain or mild weather but never in unsafe conditions, with free rescheduling for storms or extreme temperatures.Day & Overnight Care
• Day Rate (up to 8 hours, 7am–7pm) – $75
Great for long workdays or busy schedules when your pet needs extra company.
• Overnight Stay – $80
Check-ins during the day, and I stay overnight (~10–12 hours).
Perfect for pets who feel safest sleeping in their own home.
• Constant Care – Starting at $140 per 24-hour period
Continuous, round-the-clock care for pets who cannot be left alone or need ongoing supervision.
*Final rate may vary depending on your pet’s individual needs and care requirements.Pet Taxi
$20 (within 10 miles).
Transportation for vet visits, grooming appointments, or pickups/drop-offs.
*Additional mileage billed $1–$2 per mile beyond 10 miles.Additional Pets
Cats & Dogs: +$10 for visits, +$20 for daily & overnight stays, +$50 for constant care.
Other species may vary based on care complexity.Special Care & Add-Ons
Medication Administration – Complimentary
Oral, liquid, injection, or topical medications included at no charge — a courtesy for senior and special-needs pets.
After-Hours Visits – +25% (before 6am or after 9pm)
Deep Clean / Bio-Waste – From $5
For cleanup beyond normal care (potty accidents, vomit, or other messes).Holiday Rates
+30% (Standard Holidays): MLK Day, Presidents’ Day, Easter Sunday, Memorial Day, Juneteenth, Labor Day, Indigenous Peoples’ Day (Columbus Day), Veterans Day.
+50% (Major Holidays): Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Fourth of July.

Scheduling

I use Time To Pet to handle all scheduling, messaging, and billing in one secure place.
It’s free and convenient for clients to use — once you’ve created your profile, you can:• Book or modify visits anytime
• Send messages directly
• View invoices and receipts
• Receive visit reports and photo updatesYou’ll receive a quick invite to set up your client profile when you schedule your first service.
It only takes a few minutes, and everything can be managed right from your phone or computer.

• Book Now!

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Frequently Asked Questions & Policies

Client Agreement & Emergency Authorization
All new clients are required to sign a service contract before their first booking. This agreement ensures mutual understanding of care expectations, safety procedures, and policies. Clients must also keep a valid payment method on file for cancelations and incidentals, and emergency situations.
For the safety of your pets, you’ll also grant vet access authorization so that I can seek medical care in the event of an emergency.Meet & Greet (Mandatory)
A meet and greet is also required for all new clients before their first booking. This complimentary visit ensures your pets are comfortable with me, I understand their routines, and we verify access details in person. We’ll review care instructions, safety info, and any special needs before services begin.Payments
Invoices and payments are handled securely through Time To Pet. To keep scheduling fair, payment is due on the same timeline as cancellations:
• 24 hours before standard visits or walks
• 72 hours before overnights or constant care
A deposit may be required for longer or holiday reservations. All payments must be completed before services begin.Cancellations
Please provide:
• 24 hours’ notice for standard visits or walks
• 72 hours’ notice for overnights or constant care
Late cancellations may be billed up to the full service fee, depending on timing.Keys & Home Access
Clients may provide a key, lockbox, or door code for entry. Please ensure:
• Your key is either in my possession or in the agreed-upon location before the first visit.
• All codes are sent at least 24 hours in advance and verified to be current.
• Electronic locks are fully charged—especially before longer trips.
If I cannot access the home due to a missing key, outdated code, or dead battery, the full visit fee still applies.Weather & Safety
Walks and outdoor time may be adjusted during extreme heat, storms, or icy conditions. Indoor enrichment/cuddles will be provided as a safe alternative. Trail hikes can be rescheduled at no charge when weather is unsafe.Emergency Protocol
Your pet’s safety always comes first. In an illness, injury, or emergency, I will:
1) Contact you immediately, then your emergency contact.
2) Seek veterinary care with your prior permission to act on your behalf.
3) Follow your written instructions or your veterinarian’s recommendations.
Clients are responsible for veterinary costs unless the issue was caused by my negligence. I am licensed, bonded, and insured, with coverage that includes accidental injury, property damage, theft, and key loss while under my care.Communication
You’ll receive detailed updates and photos through the Time To Pet portal. Messages are typically answered between 9am–7pm (urgent situations are prioritized). Preferences for fewer updates or a specific format are welcome.Business Hours
Standard service hours are 6am–9pm, seven days a week. After-hours visits (before 6am or after 9pm) are available for a +25% fee.Camera Disclosure Policy
Cameras and security systems are welcome for transparency, but all cameras must be disclosed—especially for overnights. Hidden or undisclosed cameras will result in immediate cancellation of services and termination of the client relationship. Bedroom and bathroom areas must remain private and camera-free during overnight care.Special Needs & Unusual Pets
I’m experienced with senior, special-needs, reactive, and shy pets, as well as dogs, cats, birds, reptiles, small mammals, and small farm animals. Upfront disclosure is essential: please share any medical conditions, behavioral challenges, or safety concerns during the meet and greet so I can tailor care and keep everyone safe. Non-disclosure of known issues may result in immediate termination of services.Booking in Advance
To guarantee your spot I recommend:
• At least one week in advance for regular visits
• Two to three weeks in advance for overnights or constant care
Holiday dates fill quickly—early scheduling helps ensure availability.What to Expect from Your VisitEach pet and household is unique, but here’s a general idea of what every service includes so you know what to expect:Drop-In Visits
Your visit begins when I arrive and ends when I return to my car. I’ll greet your pets, refresh water, handle feeding if needed, provide potty breaks, and spend the remaining time focused on play, cuddles, or enrichment based on their comfort and energy. If requested, we can also go on a walk during this time. You’ll receive a detailed summary with photos after each visit through Time To Pet.Full-Day Care
Ideal for pets that need companionship throughout the day. This covers up to eight hours between 6 a.m. and 7 p.m. and includes meals, walks, playtime, and downtime that mirrors their usual routine. You’ll receive updates during the day and a wrap-up message when I leave.Overnight Care
Includes evening and morning care, along with daytime check-ins as needed. I’ll maintain your pet’s regular nighttime routine—feeding, medication, and comfort—so everything feels familiar. I can also handle small household tasks like bringing in mail or adjusting lights if requested.Constant Care
Designed for pets who need near-continuous attention or medical supervision. This service covers up to 24 consecutive hours of care and can include overnight stays, regular walks, feedings, medications, and close monitoring. Because each pet’s needs are unique, pricing starts at $140 and may vary depending on the level of care required.Pet Taxi
Safe, reliable transportation for vet visits, grooming appointments, or other short trips. All pets are securely buckled in — medium and large dogs ride in the back seat with protective harnesses, while small dogs are placed in a lifted basket in the front seat and buckled in for safety. Travel is stress-free, comfortable, and tailored to your pet’s needs.Preparing for Your First Visit
Before the first official visit, please:
• Label and set out food, treats, and medications
• Place leashes/harnesses or carriers where they’re easy to find
• Update vet info and emergency contacts in Time To Pet
• Ensure keys/codes are ready and verified
• Save your pet’s routine, feeding details, and special notes in the appNo matter the service, your pet’s comfort, safety, and happiness always come first.